Tips on using Software Development and Quality Key Performance Indicators

Key Performance Indicators (KPIs) are a great tool for software development and quality management. By closely monitoring relevant KPIs, the managers can ensure high productivity and business performance.

So, let’s look at the areas of the software development and quality processes that would be measures through KPIs:

Defects and Bugs Management

Test Management

Quality Management

Customer Demand Management

Workforce

At winningkpi.com we have created for you a wide range of Software Development and Quality KPIs, covering the areas above. The main sections of our KPIs measure the topics below. I also added for you some KPI titles you will find on the website.

Defect Management

• KPI: Measuring of Defect Root Cause

• KPI: Measuring of Defect Removal Efficiency (DRE)

Bugs Management

• KPI: Measuring of Defect Removal Efficiency (DRE)

• KPI: Measuring of % of Bugs Reported by Clients

Customer Demand Management

• KPI: Measuring of % of User Requested Features

Workforce Time Allocation

• KPI: Measuring of Time Ratio Design to Development

• KPI: Measuring of Average man-hours per software lines of code

Quality Management

• KPI: Measuring of Quality Assurance (QA) Personnel as a % of the Total Number of Application Developers

• KPI: Measuring of Test Coverage % of Software Specifications

Workforce Effectiveness

• KPI: Measuring of Time Spent Re-Developing Applications due to Source Code Loss, as a % of Total Time Spent on Applications

• KPI: Measuring of Average Number of Defects Created per Man (FTE) Month Effort

Each KPI has one or more comments under it with further explanations. If you don’t find what you are looking for, POST IT! You will get support from our team of professionals, or from fellow business users.

In order to make the most of our Software Development and Quality KPIs, check out the best practice tips below. They will help you take 100% benefit from the KPIs here at winningkpi.com.

Personalize them!

Ensure they measure what you need measured. We have a wide range of KPIs to choose from. Identify what you need to measure, take our examples and adapt them to your situation. If you’re not sure what you want measured, that’s fine. All you need to do is browse through our KPIs, take a note of what you would like to measure, and then apply it to your business needs. Post a request for specific KPIs or a comment under an existing KPI and we’ll help you with the process.

Make them strategic!

KPIs, as their name reflects, are tools to measure performance. In simple words, performance measures how well the company is working towards meeting strategic goals. Therefore, it is very important that the KPIs are aligned with the overarching strategy. Ensure to get the KPIs in line with your department’s strategies as well as the organizational strategies and goals.

Make them measurable!

Just like objectives, KPIs need to the SMART (Specific, Measurable, Achievable, Realistic and Time Scaled).

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