Winning KPI

KPI for Measuring of Quality Assurance (QA) Personnel as a % of the Total Number of Application Developers posted in category Software Development/Quality

WinningKPI - Software Development/Quality - KPI for Measuring of Quality Assurance (QA) Personnel as a % of the Total Number of Application Developers posted in category Software Development/Quality Oana Boteanu Details:
This indicator is for measuring the QA personnel, as a % of the total no. of personnel in the application developers’ team.
For instance, a software company that measures performance through Software Quality KPIs may find that their Number of Defects per FP or % of Bugs found by Clients has been increasing over the measured time period (e.g. month by month).
In order to identify the cause of this and amend it, they may look at the % of QA personnel. A lower % in this KPI could answer why the quality performance has declined over time. Therefore, in this case, the employment of more QA experts may solve the performance problem.

Formula:
Total no. of QA staff / Total no. of application developers x100

KPI Units: %

KPI Time Frame: update annually

Posted by Oana Boteanu | Help to protect community: Flag for moderation

Useful KPI? Download KPI as a .BSC project or start a web-based KPI project.

Ideas suggested by WinningKPI community:

Here are comments:

KPI Expert A company that is scoring low in quality KPIs was advised to measure the Quality Assurance workforce and increase it if necessary.

The company calculated the total QA personnel over a year period (no turnover assumed)

Total Quality Personnel in FTE: 4
Total Application Development Personnel in FTE: 40

4/40 x 100 = 10 %
Hence 10 % of the application developers is QA personnel

The Company increased the QA personnel to 6, increasing the % to:
6/40 x 100 = 15%

Now the company has 15% of its application developers as QA personnel

Oana Boteanu | + | September 11, 2012 at 10:57 am

×

Have something to add? Have some more thoughts? Help others and earn 5 credits!

×

Sign in to comment Please, register (there is a button 'Become a member of WinningKPI community') in the right sidebar or sign in to leave comments. It is free and more - you will have scores for each comment you post.

Articles in Software Development/Quality category:

Relevant articles:

Become a member of WinningKPI community

Manage your KPIs with BSC Designer software

Random KPI requests: