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In order to ensure that your organization keeps the highest standards of IT Security, consider monitoring performance via Key Performance Indicators (KPIs). By measuring the progress and achievements of your IT security systems and practices over periods of time, you will be able to identify any faults and make decisions upon them.
First things to take into consideration when implementing KPIs in your organization is that ‘they need to make sense to you’, they need to be relevant to the process you are measuring and also relevant to your business model (i.e. if data protection is an important factor in your business, measure how secure your data protection systems are).
So, let’s look at the common areas measured through KPIs in IT security:
IT Security Training
Spam Management
Patches Management
Antivirus/Antispyware coverage
Incidents Management
Audits Management
At winningkpi.com we have created for you a wide range of IT Security KPIs, covering the areas above. The main sections of our KPIs measure the topics below. I also added for you some KPI titles you will find on the website.
IT Security Training
Measuring of IT Security Training % ">
Spam Management
Measuring of Spam detection failure %">
Measuring of % of Email spam messages detected/ stopped">
Patches Management
Measuring of Distribution cycle of patches">
Systems IT Security Management
Measuring of % of Systems covered by antivirus/antispyware software">
Measuring of % of Systems not to policy patch level">
Incident Management
Measuring of % of Downtime due to security incidents">
Measuring of Security Implementation Duration">
Audits Managements
Measuring of Frequency of IT security audits">
Each KPI has one or more comments under it with further explanations. If you don’t find what you are looking for, POST IT! You will get support from our team of professionals, or from fellow business users.
In order to make the most of your organization’s IT Security KPIs, check out the best practice tips below. They will help you take 100% benefit from the KPIs here at winningkpi.com.
Personalize them!
Ensure they measure what you need measured. We have wide range of IT Security KPIs to choose from. Identify what you need to measure, take our examples and adapt them to your situation. If you’re not sure what you want measured, that’s fine. All you need to do is browse through our KPIs, take a note of what you would like to measure, and then apply it to your business needs. Post a request for specific KPIs or a comment under an existing KPI and we’ll help you with the process.
Make them strategic!
KPIs, as their name reflects, are tools to measure performance. In simple words, performance measures how well the company is working towards meeting strategic goals. Therefore, it is very important that the KPIs are aligned with the overarching strategy. Ensure to get the KPIs in line with the IT Security Department strategies as well as the organizational strategies and goals.
Make them measurable!
Just like objectives, KPIs need to the SMART (Specific, Measurable, Achievable, Realistic and Time Scaled).
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