KPI for Measuring of % of Email spam messages detected/ stopped posted in category IT Security

WinningKPI - IT Security - KPI for Measuring of % of Email spam messages detected/ stopped posted in category IT Security
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KPI details:KPI Expert Oana Boteanu

This indicator is for measuring the email spam messages that have been detected/stopped, as a % of all spam emails, in a given time period (e.g. one month).

It is important that this KPI is maximised in order to achieve high IT Security, as spam emails carry a wide range of security threats.

If this % is low, the company may choose to assess factors that influence this figure, such as staff time spent on detecting spam emails, performance % of systems protecting from spam emails etc.

Formula:

Total number of spam email detected or stopped / Total number of spam emails x 100

KPI Unit: %

KPI Time Frame: update monthly

Posted by Oana Boteanu | Help to protect community: Flag for moderation

Ideas suggested by WinningKPI community:

Here are comments:

KPI Expert As part of measuring the IT Security performance, a company is measuring the % of spam email messages that have been detected / stopped, over a month period.

Formula is calculated as below:

Total number of spam email detected or stopped / Total number of spam emails x 100

Total number of spam emails: 600

Total number of spam emails detected or stopped: 400

% of Email Spam Messages Detected/Stopped

400/600 x 100 = 66.7 %

The higher this KPI, also the higher the security threat, as spam provoke harm to the operational system.

Oana Boteanu | + | September 13, 2012 at 10:22 am

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