WinningKPI - HR - KPI for Measuring of general HR performance posted in category HR

KPI details:

This indicator is for measuring of general HR process; More details: what KPIs for HR would you use to do general evaluation of team productivity and motivation?

KPI units: %

KPI time frame: update once a month

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In measuring general HR performance I would use a range of different key indicators to evaluate and improve team productivity. Depending on how transactional the work is, I would look at setting a period of 2 days for all general enquiries to be completed; this would require an enquiry management system which can be easy to setup. Another would look at paying people with 99% accuracy measured monthly, and another key metric would be customer satisfaction measured quarterly for general inquiries.

As for motivation, I have found that you cannot go past a HR planning day that is involved and varied.

Thanks,

Sean Preusse.

Sean Preusse | January 11, 2012 at 6:36 pm

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