Software Quality Assurance

Answer QuestionsCategory: SoftwareSoftware Quality Assurance
Anonymous asked 9 years ago

I would like to set KPIs for my software quality assurance and quality control team.
I will be glad if anyone could help me on this. My boss forgot that he had to submit his proposal to KPI to the higher management, and he’s now out for holiday.
He requested me to help him to create 5 different KPIs for the software QA team.. I am happy to do because it’s my own KPI..

admin Staff replied 9 years ago

Here is an article where we discussed these questions in the details: http://www.bscdesigner.com/bsc-for-software-quality-guide.htm


KPIs or Strategy – which comes first?

Start free wizard to create your strategy map Ideally, you need to have a strategy before start thinking about KPIs. How to create a good strategy? It's tricky and will require your expertise:
  • You will need to understand what your customers want and
  • How to give them what they want in the most effective way.
  • You will need to think about your competitors and, for sure, about your team.
Sounds like something complex? Not at all! Use this free Strategy Map Wizard and you will have your strategy map in 6 minutes.

10-Step System to Find Tailor-Made Key Performance Indicators

kpi-system-240

Examples of KPIs

It is easier to get started with KPIs when you have some good examples to follow. Find here examples of KPIs for various domains.

Winning KPI Crash Course

premium-bsc-training Even the best KPIs won't change anything if they are not properly aligned with a business context, if a company's strategy is not well defined, if there is no clear understanding about what the company is measuring and way...

Check out a "crash-course" for the Balanced Scorecard and KPIs.

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