The idea for this KPI’s is to ensure appraisals have a reference point for monitoring employee performance. This will be discussed and agreed with by all team members for review after a briefing on each KPI.
KPIs are definitely a best practice tool for measuring employee performance. In order to redeem the maximum benefits, it is advised to begin with a strategy map and the overall business objectives.
This can then be translated into objectives for the kitchen sector, in terms of operation, turnaround, staff management etc.
I provided some links below for our staff performance management that can easily be applied to any sector:
- KPI: Measuring of staff