How to identify KPIs for myself

Answer QuestionsCategory: OtherHow to identify KPIs for myself
asked 8 years ago

hi i m from MIS reporting and Data analysis team i make different report for CSATĀ 
analysis please suggest me how should i make the list of my kpis

1 Answers
Aleksey Savkin Staff answered 8 years ago

Hello Reshma,
The first question to ask is what are your current goals and main challenges. Once you have the list, then you can go ahead with the list of success factors. Once you have them, you can go ahead and quantify your efforts.
Check out the KPI system for more specific guidance, there is also a template that you can use for your brainstorming.

KPIs or Strategy – which comes first?

Start free wizard to create your strategy map Ideally, you need to have a strategy before start thinking about KPIs. How to create a good strategy? It's tricky and will require your expertise:
  • You will need to understand what your customers want and
  • How to give them what they want in the most effective way.
  • You will need to think about your competitors and, for sure, about your team.
Sounds like something complex? Not at all! Use this free Strategy Map Wizard and you will have your strategy map in 6 minutes.

10-Step System to Find Tailor-Made Key Performance Indicators


Examples of KPIs

It is easier to get started with KPIs when you have some good examples to follow. Find here examples of KPIs for various domains.

Winning KPI Crash Course

premium-bsc-training Even the best KPIs won't change anything if they are not properly aligned with a business context, if a company's strategy is not well defined, if there is no clear understanding about what the company is measuring and way...

Check out a "crash-course" for the Balanced Scorecard and KPIs.

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