Want to know step by step , how to setup KPIs
Hi Naing,
For the step-by-step instruction I would recommend to follow the steps of our 10-step KPI system.
As for the specific examples of the KPIs that one can use for IT, have a look at the scorecard described in this article.
Manage your KPIs and visualize them on dashboards and strategy maps with professional Balanced Scorecard software.
Even the best KPIs won't change anything if they are not properly aligned with a business context, if a company's strategy is not well defined, if there is no clear understanding about what the company is measuring and way... Check out a "crash-course" for the Balanced Scorecard and KPIs.
