This indicator is for measuring of Underwriting process; More details: To accurately assess all of the company’s individual risks and strictly implement and control underwriting operations whilst ensuring adherence to the company standards, policies, procedures and authority limits and in accordance with the policy conditions
KPI Units: %
KPI Time Frame: update once a month
This KPI is aligned to accurate assessment and subsequent settlement of life and disability claims strategic objective.
It is a good idea to map all the standards, policies, and procedures that you mentioned.
What are the most important parameters and policy conditions that need to be followed? This question will help to come up with lagging indicator.
What makes your team to be good in underwriting process? This questions suppose to help you to find leading indicators.
For sure, the most difficult part is to find proper leading indicators, here is the article that can help: