KPIs or Strategy – which comes first?
Ideally, you need to have a strategy before start thinking about KPIs. How to create a good strategy? It's tricky and will require your expertise:
- You will need to understand what your customers want and
- How to give them what they want in the most effective way.
- You will need to think about your competitors and, for sure, about your team.
Sounds like something complex? Not at all! Use this free
Strategy Map Wizard and you will have your
strategy map in 6 minutes.
10-Step System to Find Tailor-Made Key Performance Indicators
Examples of KPIs
It is easier to get started with KPIs when you have some good examples to follow.
Find here examples of KPIs for various domains.