How to create KPI for 24/7 monitoring operation, and what standard to follow?

Answer QuestionsCategory: ManagementHow to create KPI for 24/7 monitoring operation, and what standard to follow?
asked 8 years ago
1 Answers
Aleksey Savkin Staff answered 8 years ago

Hi Sohail,
First of all it is necessary to decide what kind of operations you need to monitor, what are the typical problems that happen, what you plan to improve in the system, what are risk factors. Good KPIs comes naturally from this contexts. A general approach to the KPIs is well described in this article.
Also, feel free to share more contextual details here.

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It is easier to get started with KPIs when you have some good examples to follow. Find here examples of KPIs for various domains.

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