1 answer
Hi Clarisse,
Have a look at these health care KPIs here, they are for dental practice, but I’m sure you can use some ideas. Also, here is a guide on finding proper KPIs.
Even the best KPIs won't change anything if they are not properly aligned with a business context, if a company's strategy is not well defined, if there is no clear understanding about what the company is measuring and way... Check out a "crash-course" for the Balanced Scorecard and KPIs.
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