customer relationship management business usefullness | KPI in business development category

WinningKPI - business development - KPI for customer relationship management business usefullness posted in category business development

KPI details:

This indicator is for measuring of business usefulness process; More details: how many business opportunities are process per employee,how many contact have their information stored in CRM by employee.>

KPI units: %

KPI time frame: update once a month

Posted by KPI Expert | Help to protect community: Flag for moderation

Ideas suggested by WinningKPI community:

Here are comments:

first off all make your information system document the procedures your employees doing threw the crm system. that way u can build different kind of measures which test the entirety of the information the employee create, u can test his total output and even the qulality (by more complicated procedures).
after that step and by eveluate that idea u can much easily analyze and estimate the business opportunities which each employee create for your business.

I hope that post helped some how.

Asaf Habiby

E.S.P. management consultant,
Strategy and Excellence in performance.
KPI Expert | June 6, 2012 at 2:07 am

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