KPI for Performance Measurement posted in category E-commerce business
WinningKPI - E-commerce business - KPI for Performance Measurement posted in category E-commerce business
This indicator is for measuring of performance and the growth process; this is for an emerging e-commerce business. I would like to measure sales numbers, number of enquires, level of profits, employee morale, cost efficiency
You mentioned a lot of ideas to fit in one KPI. I believe you need to formalize your business goals and align them with mentioned measures. The Balanced Scorecard framework will work great for this purpose. Start with Financial Perspective:
http://www.bscdesigner.com/financial-perspective.htm
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