KPI for Performance Measurement posted in category E-commerce business

WinningKPI - E-commerce business - KPI for Performance Measurement posted in category E-commerce business KPI Expert This indicator is for measuring of performance and the growth process; this is for an emerging e-commerce business. I would like to measure sales numbers, number of enquires, level of profits, employee morale, cost efficiency


Posted by KPI Expert | Help to protect community: Flag for moderation

Useful KPI? Download KPI as a .BSC project or start a web-based KPI project.

Ideas suggested by WinningKPI community:

Here are comments:

Hi!

You mentioned a lot of ideas to fit in one KPI. I believe you need to formalize your business goals and align them with mentioned measures. The Balanced Scorecard framework will work great for this purpose. Start with Financial Perspective:
http://www.bscdesigner.com/financial-perspective.htm

You also mentioned employee morale, here is an excellent article to get started:
http://www.bscdesigner.com/measuring-employee-morale.htm

Alex Savkin | + | October 21, 2014 at 12:40 pm

×

Have something to add? Have some more thoughts? Help others and earn 5 credits!

×

Sign in to comment Please, register (there is a button 'Become a member of WinningKPI community') in the right sidebar or sign in to leave comments. It is free and more - you will have scores for each comment you post.

Relevant articles:

Become a member of WinningKPI community

Manage your KPIs with BSC Designer software

Random KPI requests: