KPI's for implementing a new procedure

Answer QuestionsCategory: LogisticsKPI's for implementing a new procedure
asked 9 years ago

I am trying to develop KPI s for implementing a new procedure for the loading of transport industry.
new procedure is for an Automated Mezzanine Deck/Floor whilst the old mezzanine decks were moved manually by two forklifts and muscle power.
obvious kpi is time taken to load trailer.

1 Answers
Aleksey Savkin Staff answered 9 years ago

Hello Daniel,
You might also need a set of two indicators: lagging one that will show the number of hours when the device was broken + leading one that will show the prophylactic actions from your side to prevent possible problems.
I’d say these will be process-oriented indicators, what you might also need are some indicators for a bigger picture of your business, e.g. how all procedures are incorporated in your business system and how they create a value for your customers.

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