hello, i need to know what factors should be set to improve the delivery service for water bottled distribution???
The logical question is what improvement is required in your specific case. Do you want to improve delivery time? Do you want to improve average check? Do you want to cut delivery costs.
There are no KPIs-out-of-the-box, what we do recommend is to do some analysis and understand where the problem is, how you can going to solve, and the last but not least what KPIs can you use to track the success. Here is the process for the KPIs that we recommend: https://bscdesigner.com/find-a-kpi-for.htm