How to design KPIs for a transport and logistics company

Answer QuestionsCategory: LogisticsHow to design KPIs for a transport and logistics company
asked 9 years ago

My name is Van-Lee Gunyere, I am working for a 2PL and 3PL freight forwarding company in Germiston South Africa. I am Cost Accountant/Analyst. I would want to create KPI scorecard for a transport or freight forwarding company.

1 Answers
Aleksey Savkin Staff answered 9 years ago

Dear Van-Lee,
Few thoughts that might help:
1. Here is a ready-to-use set of KPIs for logistics.
2. You will need create your own KPIs as well, this article will be a good guidance on the topic.

KPIs or Strategy – which comes first?

Start free wizard to create your strategy map Ideally, you need to have a strategy before start thinking about KPIs. How to create a good strategy? It's tricky and will require your expertise:
  • You will need to understand what your customers want and
  • How to give them what they want in the most effective way.
  • You will need to think about your competitors and, for sure, about your team.
Sounds like something complex? Not at all! Use this free Strategy Map Wizard and you will have your strategy map in 6 minutes.

10-Step System to Find Tailor-Made Key Performance Indicators


Examples of KPIs

It is easier to get started with KPIs when you have some good examples to follow. Find here examples of KPIs for various domains.

Winning KPI Crash Course

premium-bsc-training Even the best KPIs won't change anything if they are not properly aligned with a business context, if a company's strategy is not well defined, if there is no clear understanding about what the company is measuring and way...

Check out a "crash-course" for the Balanced Scorecard and KPIs.

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