how do I develop measures for internal process? How can I find good measure?

Answer Questionshow do I develop measures for internal process? How can I find good measure?
Anonymous asked 6 months ago
1 Answers
Aleksey Savkin Staff answered 6 months ago

It depends on the nature of your business. A general approach to the internal process perspective of the Balanced Scorecard and some sample KPIs can be found here.


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Examples of KPIs

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