KPI for Measuring the quality of a new hire posted in category HR
WinningKPI - HR - KPI for Measuring the quality of a new hire posted in category HR
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This indicator is for measuring the quality of a new hire. The aim of this key indicator is to determine a performance measure that is more meaningful and valuable to an organisation when comparing cost per new hire or time to hire.
Measurement: Average score of new hires from a scale of 1 to 5, with 5 being of high quality. New hires are measured in the HRIS from the start to the end of the reporting period, based on an effective start date.
I believe the Quality of a new hire measure is one of three key recruitment measure with the other two being Time to hire and Cost per hire.
The measurement of Quality of a new hire is essentially looking at how performance has been met after a short period of time, after the candidate has been on-boarded. I would recommend that this would be a period of 2-3 months, in line with the probation review. Data collection could consist of a survey asking 4 basic performance questions related to the job role. The survey should be sent to key stakeholders for the position. Of the four questions they should consist of radio options ranking performance from one to five, with five showing optimal performance.
I would like to suggest a different approach. Something that may be a bit more meaningful and which takes into account the name of your KPI: "Quality of a New Hire". This suggests that you may be looking at the quality of the new hire before on-boarding, and of course before some three to four month initial period. Consider the following primary factors of your new hires: Educational Level, Communications and listening skills, another possible metric to use is the new hires scoring on STAR (Situation, Task, Action, Result).
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