asked 9 years ago
Hello,
we have a quarterly questionnaire, and at the end we will have around 15 files ( Excel ), each file contain 17 sheet, each sheet contain between 8 to 20 points.
and now im asked to create KPI for those files !!!
and im confused as i never made one before.
what to do ?
Regards
Aleksey Savkin Staff answered 9 years ago
Dear Meed,
I think what you are facing is more technical problem of managing big number of KPIs, rather than finding them.
Spreadsheet software might be a good choice on the prototype stage, but when the scale is bigger (15 files * 17 spreadsheets), then managing indicators becomes a challenging task.
My recommendation for you are the following:
1. Consider using professional software to manage your KPIs, this will help to save you many hours of routine work. Try BSC Designer (www.bscdesigner.com) for this purpose.
2. Focus your KPI set a little bit. You might outsource some KPIs to the departments themselves, keeping the control only of key indicators.
3. Create a strategy map with organization’s business goals, and align KPIs with those business goals so that you are won’t be just doing measurement exercise, but will improve something that is significant for your business.
