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How to develop kpi to improve patient outcomes

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asked 9 years ago
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Aleksey Savkin Staff answered 9 years ago

The best approach to the improving patient outcomes is to start with root-cause analysis to find out what causes some typical problems. Once those reasons are identified it is a good idea to build a strategy map with goals that will address those problems and align them with respective lagging and leading indicators.
Unfortunately it is hard to outsource the analysis part, but your root-cause analysis and respective KPIs can be formalized using BSC Designer software.


KPIs or Strategy – which comes first?

Start free wizard to create your strategy map Ideally, you need to have a strategy before start thinking about KPIs. How to create a good strategy? It's tricky and will require your expertise:
  • You will need to understand what your customers want and
  • How to give them what they want in the most effective way.
  • You will need to think about your competitors and, for sure, about your team.
Sounds like something complex? Not at all! Use this free Strategy Map Wizard and you will have your strategy map in 6 minutes.

10-Step System to Find Tailor-Made Key Performance Indicators

kpi-system-240

Examples of KPIs

It is easier to get started with KPIs when you have some good examples to follow. Find here examples of KPIs for various domains.

Winning KPI Crash Course

premium-bsc-training Even the best KPIs won't change anything if they are not properly aligned with a business context, if a company's strategy is not well defined, if there is no clear understanding about what the company is measuring and way...

Check out a "crash-course" for the Balanced Scorecard and KPIs.

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